Frequently Asked Questions About Our Product
Below you will find some of our most frequently asked questions.
YES, we really do use rich creamy goats milk to produce handcrafted goats milk soap, goats milk lotion and other natural body products. The addition of goat milk to our natural body products helps to nourish and keep our skin healthy, radiant and super conditioned. Be sure to visit our handcrafted soap page, along with our natural body products page to see all we do with goat's milk. It's not all about handcrafted goat milk soap, there is much more than that!! Take a look around and have some fun!!
Do you give out samples?
Answer :
Yes, we do give out 1-2 samples with each order.
Yes, we do give out 1-2 samples with each order.
My friend makes soap in her kitchen, where do you make yours?
Answer :
All our products are handcrafted by us in a specially designed commercial kitchen, NOT a home kitchen. We DO NOT purchase any "base" formulas from other companies and add a fragrance to it so we can call it our product. We make all of our products from scratch in our own workshop!
All our products are handcrafted by us in a specially designed commercial kitchen, NOT a home kitchen. We DO NOT purchase any "base" formulas from other companies and add a fragrance to it so we can call it our product. We make all of our products from scratch in our own workshop!
I sent an email yesterday, and I have not received an answer. Why?
Answer :
We have spam filters on our email site to help to eliminate the hundreds of junk emails we receive a day. Sometimes your email will get caught up in this spam filter. We are so sorry this happens, but we had to put a stop to the spam. If you do not receive an answer to your email, please send another. We try to answer each and every one of you!
We have spam filters on our email site to help to eliminate the hundreds of junk emails we receive a day. Sometimes your email will get caught up in this spam filter. We are so sorry this happens, but we had to put a stop to the spam. If you do not receive an answer to your email, please send another. We try to answer each and every one of you!
Do you wholesale your products?
Answer :
Yes, we do wholesale our products to other retail stores. Give us a call for more information.
Yes, we do wholesale our products to other retail stores. Give us a call for more information.
Can I purchase you products in my home town?
Answer :
Give us a call, on our toll free number 1-877-833-3740, to find out if we have a wholesale customer near you! We are getting more wholesale customers all of the time. Otherwise you can order from us directly on-line, call us toll free to place an order, or visit one of our retails stores in Glenwood, New Mexico or Cave Creek, Arizona!
Give us a call, on our toll free number 1-877-833-3740, to find out if we have a wholesale customer near you! We are getting more wholesale customers all of the time. Otherwise you can order from us directly on-line, call us toll free to place an order, or visit one of our retails stores in Glenwood, New Mexico or Cave Creek, Arizona!
Will you ship my order UPS?
Answer :
We only ship our orders through the US Postal Service because there is no UPS office in our small town.
We only ship our orders through the US Postal Service because there is no UPS office in our small town.
I want to use my Credit Card, is that possible?
Answer :
We only accept Visa and Master Card.
We only accept Visa and Master Card.
Can I pay with a check or money order?
Answer :
Yes! You may, print out your order and send it to us by USPS Mail with a check or money order and we will send your order right out after your check is approved. Please be sure there is money in your account, we charge a $25.00 returned check fee.
Yes! You may, print out your order and send it to us by USPS Mail with a check or money order and we will send your order right out after your check is approved. Please be sure there is money in your account, we charge a $25.00 returned check fee.
What do you do with our information we send you?
Answer :
We do NOT sell your information to anyone. And we do NOT keep any credit cards on file.
We do NOT sell your information to anyone. And we do NOT keep any credit cards on file.
Do you have a printable catalog?
Answer :
We do not have a "printable" catalog from our website. However if you would like a brochure we can mail you one if you give us a call.
We do not have a "printable" catalog from our website. However if you would like a brochure we can mail you one if you give us a call.
I would like to start a soap business, would you send me your recipes for the soap and lotion you sell?
Answer :
No. This answer doesn't even need explaining, and if you send a email like this, you will not receive an answer. We will delete delete delete.
No. This answer doesn't even need explaining, and if you send a email like this, you will not receive an answer. We will delete delete delete.
I am highly allergic to everything, my baby is deathly allergic also, will your products be safe for us to use?
Answer :
We understand people have skin problems but we cannot say what is right for you. We sell handmade body products made with the least amount of chemicals and colorants and paraben-free preservatives we can make. Always do a skin patch test with any product you plan to use, read your labels and do your research on ingredients.
We understand people have skin problems but we cannot say what is right for you. We sell handmade body products made with the least amount of chemicals and colorants and paraben-free preservatives we can make. Always do a skin patch test with any product you plan to use, read your labels and do your research on ingredients.
What oils are your soaps made with?
Answer :
We use a combination of Olive Oil, Palm Oil and Coconut Oil.
We use a combination of Olive Oil, Palm Oil and Coconut Oil.
What are the ingredients in your goat milk lotions and creams?
Answer :
Please see the ingredients listed with each item on our website.
Please see the ingredients listed with each item on our website.
How will my order be shipped?
Answer :
All orders are shipped via the United States Postal Service.
All orders are shipped via the United States Postal Service.
Do you ship Internationally?
Answer :
Yes, we can ship International orders via US Postal Service.
Yes, we can ship International orders via US Postal Service.